Sport88 Privacy Policy — Malaysian User Data Protection
This policy explains how sport88 collects, uses, stores, and protects the personal information of users on our Malaysia platform. Please read it carefully before using any of our services.
Effective: 2026. Subject to Malaysia's Personal Data Protection Act 2010 (PDPA).
Information We Collect
When you register or use the sport88 platform, we collect several categories of information to enable us to deliver our services safely and efficiently. This information is collected directly from you or automatically through your use of the platform.
Account Information
Includes your full name, email address, phone number, date of birth, and the username you registered with. This information is required to verify your identity and grant you access to all features on the sport88 platform.
Device & Browser Information
We collect technical information including device type, operating system, browser version, IP address, and login session data. This information is used to detect suspicious activity and protect the security of your account.
Payment Information
For transactions in MYR, we retain records of deposits and withdrawals, including the payment method used (FPX, DuitNow, e-wallet), transaction amounts, and timestamps. Full bank account numbers are not stored directly on sport88 servers — we use third-party payment processors that comply with financial data security standards.
Usage Data
Includes gameplay records, pages visited, session duration, and in-platform actions. This data helps us improve the user experience and detect any abnormal usage.
How We Use Your Information
Sport88 uses the information collected for the following purposes:
- Processing account registration and verifying user identity.
- Processing deposits and withdrawals in MYR securely.
- Providing responsive customer support services.
- Detecting and preventing fraud, money laundering, or unauthorised access.
- Sending notifications related to your account, transactions, or service updates.
- Complying with legal requirements and regulations in force in Malaysia.
- Improving the functionality and user experience of the sport88 platform.
Sport88 will not use your information for third-party marketing purposes without your explicit consent. Any marketing communications sent by sport88 will include an option to unsubscribe.
Cookies & Tracking Technologies
The sport88 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website.
We use three main categories of cookies:
- Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled without affecting platform functionality.
- Analytics Cookies: Helping us understand how users interact with the platform — which pages are visited most, session duration, and navigation paths. This data is used in aggregate form without identifying individuals.
- Preference Cookies: Saves your preferences such as language and display settings to enable a more personalised experience on each visit.
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect your ability to log in or use certain features on the sport88 platform.
Data Storage & Security
All sport88 user data is stored on servers protected with industry-standard SSL (Secure Socket Layer) encryption. Access to the user database is restricted to authorised personnel only, with audit logs tracking every access.
User passwords are stored in a hashed format that cannot be reversed — meaning even sport88 staff cannot view your original password. You are strongly encouraged to use a strong, unique password for your sport88 account.
Active user data is retained for the duration of the active account. Upon account closure, personal information will be deleted within 90 days, except for financial records that must be retained longer to meet legal and compliance requirements.
Sharing Information with Third Parties
Sport88 does not sell, rent, or share users' personal information with third parties for marketing purposes without explicit user consent. However, there are limited situations where sharing information is necessary:
- Payment Processors: To process MYR deposit and withdrawal transactions, the required transaction information is shared with payment processors that adhere to strict financial security standards.
- Legal Requirements: sport88 may be required to disclose user information to the relevant authorities when mandated by Malaysian law or a valid court order.
- Fraud Prevention: In cases of suspected fraud or illegal activity, information may be shared with the relevant agencies for investigation purposes.
All third parties involved in sport88's operations are required to comply with equivalent data protection policies and are not permitted to use user data for any purpose outside the scope of services provided to sport88.
User Rights, Policy Changes & How to Contact Us
Right to Access & Correction
As a sport88 user in Malaysia, you have the right to access the personal information we hold about you. You may also request corrections to any inaccurate or outdated information. Access or correction requests can be submitted via the in-platform live chat after logging into your account.
Right to Erasure
You may request deletion of your personal data by closing your sport88 account. Once the request is received, data will be deleted in accordance with the retention policy outlined in section 4, subject to any legal compliance obligations that require us to retain certain records.
Privacy Policy Updates
Sport88 reserves the right to update this Privacy Policy at any time. Users will be notified of any material changes via in-platform notifications or email. Continued use of the sport88 platform after changes are published constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
How to Contact Us
For any enquiries regarding this privacy policy, your data rights, or concerns about how your information is managed, you may contact the sport88 support team via live chat within the platform after logging in. You may also refer to the FAQ for further guidance. Support email: [email protected] (text only).
Effective Date: This Privacy Policy is effective as of 1 January 2026.
Applicable Law: This policy is governed by the Personal Data Protection Act 2010 (PDPA) and other applicable Malaysian laws.
Your Account, Your Privacy
Log in to manage your account settings and privacy preferences, or register to start using the sport88 platform with full data protection.